Return & Refund Policy

1. Overview

At SHALK Softech, we value customer satisfaction and transparency. Please review the following return and refund terms carefully before using our services.

2. Return Policy

Since we primarily offer digital and service-based products like ERP & LMS Software, Website and App Development, returns are generally not applicable. However, for any physical products (if applicable), you can cancel your order anytime before the shipment.

3. Refund Policy

• ✅ Full refund is applicable only if the cancellation is made before the project/service delivery or shipment.
• ❌ No refunds will be processed after the service has been delivered or a digital product has been activated.
• ⚠️ For subscription-based services (if offered in future), pro-rata refunds will not be issued for unused time.

4. Cancellation Process

To cancel your order or request a refund, please contact our support team at:
Email: [email protected]
Phone: 8299211299